Skip to content
Use case · Controlled automation

Carry out controlled tasks.

Botster can use approved tools for defined tasks – process documents, produce records, trigger maintenance flows, schedule recurring work. Roles and risk classes determine what runs automatically and when a person has to approve.

Controlled action · L2 live
Run the approved maintenance flow for this server.
The “service restart” maintenance flow is prepared: three steps, medium risk class. Execution is waiting for your approval.
L2 · APPROVAL REQUIRED Risk: medium
Service restart · srv-zh-014
01  Create snapshot
02  Restart service
03  Verify services & report
✓ Executed · logged Audit #A-1042 · 3 steps
Example flow with curated test data. No real customer data.

The autonomy ladder

LevelBehaviourExample
L0 · Off no execution tool is blocked
L1 · Propose Botster prepares review the answer or flow
L2 · Approve✓ DEFAULT a person confirms before execution approve a maintenance job
L3 · Automatic a pre-approved flow runs on its own run a low-risk routine

The higher the risk, the stronger the approval – configured per tenant and role.

What runs under control today

Records and office

Bexio & mail

Create and issue quotes and invoices in Bexio – sending and financial actions require approval; mail drafts are only sent after approval.

Server maintenance

Curated playbooks

Curated Ansible playbooks (health check, disk cleanup, service restart, update check) – bound to roles, with mandatory confirmation and limited to the curated catalogue.

Scheduled work

Briefings & checks

Briefings, nightly checks and reminders set up through chat – as a cron job, an interval or a one-off.

Workflows

Multi-step flows

Start multi-step flows from templates, work through them step by step, pause them, track their status.

Every path ends the same way
Preview Approval (where needed) Execution Logged result in the audit trail

Limits, clearly stated

Botster only executes what is registered as an approved tool or a reviewed flow – creative workarounds are ruled out by design.

The catalogues are deliberately curated (four base playbooks for maintenance, for example); extensions are built per customer and take the same route: define, review, authorise.

Mandatory approval for risky actions is by design, not a stopgap.

FAQ

Common questions about controlled automation

Can Botster act on its own?+

Botster can carry out permitted tasks within configured limits. Depending on the tool, the risk and the autonomy level, a function stays blocked, is only proposed, needs human approval before execution, or may run automatically as a low-risk routine. That produces controlled autonomy rather than an agent with blanket access to company systems.

What happens if a flow goes wrong?+

Every step is logged: the request, the preview, the approval decision, the tool calls and the result are in the exportable audit trail. Risky actions only run after human confirmation; blocked tools stay blocked, however the request is phrased. That keeps even the failure case traceable and bounded.

See a controlled flow on your own case?

We walk through the flow on your use case – the “carry out a task” case is preselected in the form.